Palmetto Health Tuomey honored with 2017 I SEE YOU CARE Award by Advanced ICU Care

Posted on 5/5/2017

Award recognizes outstanding Tele-ICU collaboration between hospital and remote care teams

Palmetto Health Tuomey has been awarded the 2017 I SEE YOU CARE Award by Advanced ICU (AICU). The award recognizes outstanding collaboration between hospital staff and AICU’s remote critical care team. Through the partnership, Palmetto Health Tuomey has been able to decrease the length of stay for people in the Intensive Care Unit, shorten the amount of time a patient stays on a ventilator and improve overall patient outcomes.

Established in 2016, the I SEE YOU CARE Award honors AICU’s partners for their efforts in caring for patients, collaborating across geography and leveraging telehealth technology to make a profound difference within their hospital. Recognition is given in four categories: hospital, administrator, physician and nurse. Palmetto Health Tuomey has been in partnership with Advanced ICU Care since 2012.

“We are honored and humbled to receive this award,” said Charlene Brogdon, director of nursing for Palmetto Health Tuomey’s intensive care unit. “Working hand-in-hand with Advanced ICU Care’s critical care teams enables us to better care for our most acute, critically ill patients. Knowing that our patients have constant, round-the-clock care available to them allows our in-hospital team to perform at our best and ultimately improve overall patient care.”

Lou Silverman, CEO of Advanced ICU Care added, “It is our privilege to honor Palmetto Health Tuomey for its steadfast commitment to advancing critical care through telemedicine. Their commitment to patient care and our partnership reminds us of the great things we can accomplish together. We sincerely value our teamwork-centric partnership with Palmetto Health Tuomey as we work to improve clinical outcomes and the patient and clinical staff experiences within the ICU.”

AICU utilizes a network of high-definition cameras, electronic patient monitoring systems and immediate digital access to diagnostic test results along with the patient’s medical record. This allows very sick patients to stay close to home, which typically means family is more easily able to be present. Anecdotal evidence shows that patients with attentive families tend to get better faster.

Gene Dickerson, M.D., the hospital’s chief medical executive, emphasized how the collaboration is helping improve clinical outcomes. He said, “The results we see are primarily driven by the bedside staff in collaboration with our physician staff members and AICU. We have developed an excellent working relationship that is helping improve the care we provide to our community.”

About Palmetto Health
Palmetto Health, the largest health care system in the South Carolina Midlands region and one of the state’s largest employers, comprises more than 15,000 team members, physicians and volunteers working together to fulfill Palmetto Health’s Vision: To be remembered by each patient as providing the care and compassion we want for our families and ourselves. The system includes six acute-care hospitals in the Midlands – Palmetto Health Baptist, Palmetto Health Baptist Parkridge, Palmetto Health Children’s Hospital, Palmetto Health Heart Hospital, Palmetto Health Richland and Palmetto Health Tuomey. In the South Carolina Upstate region, Palmetto Health also co-owns Baptist Easley Hospital. Recognized nationally as one of the best places to work and receive care, the system also includes the Palmetto Health-USC Medical Group, the region’s largest multispecialty group, which serves as the entry point to the health care system with more than 500 providers serving patients in more than 80 practices and nearly 100 locations. Palmetto Health also is supported by two 501 (c)(3) foundations, and trains the next generation of physicians through its 24 residency and fellowship programs affiliated with the University of South Carolina School of Medicine. For more information, visit or call 803-296-CARE (2273).

About Advanced ICU Care
Advanced ICU Care® is the nation’s leading provider of high acuity telemedicine services, serving 65 hospitals in 24 states on a 24x7x365 basis. Advanced ICU Care is a technology-enabled clinical services provider that employs cutting edge tele-technology, U.S. board-certified intensivists, advanced practitioners and nurses trained in critical care, multiple dedicated tele-care delivery centers, and a proven implementation and client service approach to the benefit of patients, families, providers and hospitals. For more information, visit


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