Palmetto Health recruiting members for Patient and Family Advisory Council

Posted on 11/3/2017

Palmetto Health Patient and Family Advisory Council now is accepting applications. The council is a partnership among health care practitioners, patients and families that will lead to the best outcomes and enhance the quality and safety of patients, family members and providers. Palmetto Health is looking for patients and family members who are engaged in the health care experience at Palmetto Health facilities and willing to share their thoughts and ideas with us. For an application, community members can visit for more information and to apply. The application deadline is Monday, Nov. 27.

Council members will work with the Palmetto Health team to improve patient and family-centered care and the patient experience. Council members act as patient advocates providing firsthand feedback and recommendations to Palmetto Health Leadership. Monthly meetings are held at various Palmetto Health locations.

Carolyn Swinton, chief nursing officer, believes the council is a great benefit to Palmetto Health. She said, “I think the biggest benefit so far is that they are validating that key activities we have in place have meaning for patients and families. In addition, the council is giving us information on our facilities and improvements that are needed. Further, they have joined us in the development of the Palmetto Health Quality Plan, really making this plan more patient-centered.”

For questions or if you would like more information about the Patient and Family Advisory Council, contact Kelly Touchstone at or 803-296-3044. 

About Palmetto Health
Palmetto Health, the largest health care system in the South Carolina Midlands region and one of the state’s largest employers, comprises more than 15,000 team members, physicians and volunteers working together to fulfill Palmetto Health’s Vision: To be remembered by each patient as providing the care and compassion we want for our families and ourselves. The system includes six acute-care hospitals in the Midlands—Palmetto Health Baptist, Palmetto Health Baptist Parkridge, Palmetto Health Children’s Hospital, Palmetto Health Heart Hospital, Palmetto Health Richland and Palmetto Health Tuomey. In the South Carolina Upstate region, Palmetto Health also co-owns Baptist Easley Hospital. Recognized nationally as one of the best places to work and receive care, the system also includes the Palmetto Health-USC Medical Group, the region’s largest multispecialty group, which serves as the entry point to the health care system with more than 500 providers serving patients in more than 80 practices and nearly 100 locations. Palmetto Health also is supported by two 501 (c)(3) foundations, and trains the next generation of physicians through its 24 residency and fellowship programs affiliated with the University of South Carolina School of Medicine. For more information, visit or call 803-296-CARE (2273).


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