Our affiliate system

We are building one organization with affiliates in two regions. Our parent company, now known as Prisma Health, supports both affiliates with overall direction and leadership as we continue to align. We will soon share one brand across the entire organization to better reflect this. The rebranded Palmetto Health-USC Medical Group will continue to operate as a joint venture between the Midlands affiliate and the USC School of Medicine.

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We are becoming Prisma Health in early 2019

Patient and Visitor Information

Palmetto Health Heart Hospital
Patient and Visitor Information

Palmetto Health Richland Campus Numbers

  • General Information • 434-7000
  • Patient Information • 434-6111
  • Children's Hospital • 296-KIDS
  • Breast Center • 296-3001
  • Cancer Center • 434-3460 or 296-3000
  • Heart Hospital • 434-7808 or 434-6111

Need another Palmetto Health Richland number? Click here for a complete directory.

Mail is delivered to patients Monday through Friday. Special delivery mail is delivered upon receipt. Any mail received after discharge will be forwarded.

Mail may be sent to:
(Name of Patient)
Palmetto Health Richland
5 Richland Medical Park Drive
Columbia SC, 29203

Smoking Policy
Smoking is prohibited in all Palmetto Health hospitals.

Guest Information Desk
The staff at the information desk that is located in the main lobby can assist with questions or needs patients or visitors may have. Patient Relations may be reaced by calling 803-434-6237.

Admitting Services
Located in the main hospital lobby, an admitting representative is available to help patients Mondays through Fridays, 5:30 a.m.–11 p.m.; Saturdays and Sundays 7 a.m.–9 p.m. They can be reached by calling 803-434-7301.

Financial Counselors
Any questions concerning payment of bills after discharge should be directed to a customer service representative in Patient Accounts at 803-296-5098 or 1-800-243-7711.

Palmetto Health Richland cannot be responsible for misplaced or stolen personal property. To prevent such losses, we advise you to send your valuables home with a family member. If this is not possible, you may deposit valuables in the hospital safe. For more information, call Security Services at 803-434-7351.

Joint Notice of Privacy Policies
For information on how medical information about you may be used and disclosed and how you can get access to this information click here.

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